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FAQ
MARVEL SURFACES is dedicated to providing the highest quality granite and quartz slabs to our wholesale buyers. Our FAQ section addresses common inquiries about our products, ordering process, and delivery options.
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How long has your company been in the industry?We have been in the industry for over three decades, establishing a reputation for reliability and quality assurance.
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What is the core focus of your business?Our business specializes in Granite and Quartz Manufacturing. We own quarries that serve as the source for granite production, and we operate a state-of-the-art Quartz manufacturing factory equipped with world-class machinery.
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Who are your primary clients?Our primary clientele hails from the United States of America. We have clients across the US, including many large wholesalers.
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Which countries do you serve?We serve multiple countries across the world, catering to a diverse clientele.
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What equipment does your Granite factory utilize?Our Granite factory features a Breton cutting line for precision cutting. We also employ polishing and multiwire machinery to enhance the quality of our granite products.
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Where are your quarries and factories located?Our base of operations is in India. Both our quarries and factories are situated within the country.
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Tell us about your Quartz factoryWe boast two fully automated test casting lines powered by VEEGOO Technology. Our 145-meter fully automated machinery, sourced from Pedrini Italy, ensures efficient production. The factory has a capacity of 600,000 square meters per annum.
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What is your shipping process?We handle freight on board (FOB) shipments from Chennai port.
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Can we inspect the slabs before purchase?Absolutely! We encourage on-site inspections to verify quality firsthand.
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What is the availability of specific colors and patterns?Our extensive inventory covers a wide range of granite and quartz options.
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How do you ensure consistent quality across all slabs?Our rigorous quality control processes guarantee uniformity and excellence.
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Do you offer volume discounts for bulk orders?Yes, we provide attractive volume discounts to our valued wholesale clients.
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What payment terms do you offer for wholesale orders?We work with you to establish mutually beneficial payment terms.
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Are there opportunities for long-term contracts or exclusive partnerships?We value enduring relationships and explore partnership possibilities.
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Do you handle international shipping?Absolutely! Our logistics team manages international shipments seamlessly.
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What are your wholesale prices per square meter or slab?Our competitive wholesale pricing ensures cost-effectiveness for your business.
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How long does it take to fulfill large orders?We prioritize efficiency and strive to meet your project timelines.
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Can we request custom sizes or finishes for specific projects?Certainly! We offer tailored solutions to meet your project requirements.
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What are the shipping options?We provide flexible shipping arrangements to accommodate your needs.
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Do you offer edge profiling or other customization options?Yes, our skilled craftsmen can create custom edges and finishes.
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